A surprising amount of executive time is spent cleaning up messes. Some of these messes are externally motivated, like a competitor launching a new product, but a surprising number are self-inflicted. At least half the self-inflicted messes that I’ve seen executives create are caused by unsympathetic or confusing communication, which you can easily prevent by testing your communication before widely broadcasting.

Irrational Exuberance

Internal Comms for Executives.

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